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General

Loan Products

  • What is a Short-Term Loan?
  • What is an Installment Loan?

Loan Applications

  • How to get a loan with no credit?
  • How do I apply?
  • What do I need to apply for a Payday or Installment loan?
  • How much can I borrow?
  • How will I know if I'm pre-approved?
  • Do you check my credit?
See all 10 articles

Loan Extensions

  • Can I extend my Loan?
  • When I request to extend my Short-Term Loan, do I need to sign the Short-Term Loan agreement again?

Loan Payments

  • When will the payments be due?
  • Can I pay my Short-Term or Installment Loan off early?
  • What if I am late or don't pay my Loan?
  • How long is my loan term?
  • What is an Automated Clearing House (“ACH”) payment?
  • How much does it cost?

Account Management

  • How do I log in to my account if I'm a current customer?
  • Forgot Password
  • How do I change my password?
  • How do I change my bank information?

Company Information

  • Information on Debt Collection Scam
  • Where are you located?
  • What are your business hours?
  • Does Cash Factory USA abide by industry Best Practices?
  • What is a Credit Services Organization (CSO) and Credit Access Business (CAB)?
  • Information about Personal Loan Scams
See all 8 articles
Help Center | Cash Factory USA